Thursday, March 19, 2009

Verizon Fails Math

Hold Please.....

I cant imagine why anyone would want to listen to 30 mins of endless customer service idiocy...but this is truly pathetic.

In a nutshell...this guy was quoted .002 CENTS per kilobyte for data usage while he was in Canada. He has an unlimited US plan and therefore no context. Is this a high or low number or whatever. He recognized that math idiots might be confused by this and had someone quote it to him in writing. .002 cents per kilobyte.

Well sure enough he's billed .002 DOLLARS per kilobyte.

This is where the hilarity ensues. He's on his third tier of mgmt by the time I couldnt take it any more.

"do you recognize that there is a difference between 1 dollar and 1 cent?"

"do you recongize that there is a difference between half a dollar and half a cent?"

"do you therefore recognize that there is a difference between .002 dollars and .002 cents?"

What do you even say to someone like that?

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